Return Policy
RETURN POLICY:
The
ORIGINAL RECEIPT is required for
all returns and/or exchanges. All
refunds will be issued in the form of original payment. Items purchased with a
check cannot be refunded until 5 business days after the purchase. Credit or
debit card refunds must be issued to the same card.
TEXTBOOKS
Spring & Fall Semesters
Textbooks purchased or rented from the bookstore
may be returned for a full refund through the
5th class day of each semester
if they are in the same condition they were originally sold.
All sales are final after the 5th class day. All refunds will
be issued back to the original payment method.
Add/Drop Exception: Textbooks may be returned
and/or exchanged until the 12th class day if a Drop Slip for the course is
presented.
New Textbooks must be
free of markings and the
original wrap, packaging, box, etc. must
be unopened and intact.
Used books may be returned if they are in the
same condition they were originally sold.
Access codes and software must be
unopened and unused.
Summer, Mini, and Flex Semesters
Textbooks purchased or rented from the bookstore
may be returned for a full refund through the
2nd class day of each semester
if they are in the same condition they were originally sold.
All sales are final after the 2nd class day. All refunds will
be issued back to the original payment method.
Add/Drop Exception: Textbooks may be returned
and/or exchanged until the 4th class day if a Drop Slip for the course is
presented.
New Textbooks must be
free of markings and the
original wrap, packaging, box, etc. must
be unopened and intact.
Used books may be returned if they are in the
same condition they were originally sold.
Access code and software must be unopened
and unused.
GENERAL MERCHANDISE
All sales are final for
Clearance Items, Barcharts, and
Reference/Test Prep Books
All other merchandise, excluding electronics, may
be returned and/or exchanged within 30
days of the purchase date must be in the
same condition they were originally sold,
and clothing must still have all tags attached.
ELECTRONICS
All sales
are final for computers, laptops,
tablets, or external hard drives. If your item breaks or is defective it
must be handled through the manufacturer
warranty, or other outside resources.
Calculators, headphones, cables, flash drives, and other electronics may be returned and/or exchanged within 30 days of the purchase date and must be in the same condition they were originally sold.
SPECIAL ORDER ITEMS ARE NOT RETURNABLE